Tech Projects
Welcome to my Tech projects page! Here you will find a collection of my projects where I took on the role of lead project manager, spearheading the successful implementation of various applications.
Mattress Matcher
Implementation Lead
I spearheaded the implementation of the Mattress Matcher app, with the goal of streamlining the mattress purchasing process.
Taking charge of the project, I developed comprehensive trainings to familiarize the sales team with the app's features. By establishing metrics to track usage and customer satisfaction, I ensured that our efforts were measurable and impactful.
Through innovative initiatives like the "Nap Class" learning seminar, we achieved an exceptional 100% usage rate within sixty days. Working closely with app developers, I proactively addressed technical issues that initially hindered adoption, resulting in a remarkable 35% increase in sales and an overwhelming preference of 90% of guests for our new, streamlined process.
I spearheaded the implementation of the Mattress Matcher app, with the goal of streamlining the mattress purchasing process.
Taking charge of the project, I developed comprehensive trainings to familiarize the sales team with the app's features. By establishing metrics to track usage and customer satisfaction, I ensured that our efforts were measurable and impactful.
Through innovative initiatives like the "Nap Class" learning seminar, we achieved an exceptional 100% usage rate within sixty days. Working closely with app developers, I proactively addressed technical issues that initially hindered adoption, resulting in a remarkable 35% increase in sales and an overwhelming preference of 90% of guests for our new, streamlined process.
